1. Lobster, 2. Xenioo, 3. Chatfuel, 4. MobileMonkey, 5. ItsAlive, 6. Bold360, 7. ManyChat, 8. Live Chat, 9. Zendesk, 10. Jivochat. Businesses and people wanting dynamic interactions with their audience on multiple messaging platforms should use chatbots.
Lobster is an AI platform created by Ebi.ai that allows businesses to gain long-term clients. Natural Language Processing and Machine Learning technologies from renowned innovators across the world are promoted through the network, which is technology neutral.
According to Lobster, conversational AI is important in creating memorable experiences nowadays. Lobster gives today’s organizations an ever-evolving assistant by selecting the finest cloud and AI services and combining them with custom AI models.
Your personal assistant can be multilingual, multichannel, stable, and auditable. You may also instruct your Lobster bot to transfer a discussion to a human agent when necessary. Electronic Business Intelligence is the abbreviation for Electronic Business Intelligence. Starting small, learning rapidly, and then investing is the AI method for effectively growing AI ventures. They provide virtual AI workshops and free demos on how to handle requirements for any business use case, as desired.
Businesses may use the Xenioo chatbot platform to automate customer and client interactions across a variety of voice and text platforms. Thanks to a sophisticated flow editor with a simple UI, businesses can quickly and simply design chatbots to match their unique needs.
By dragging and dropping components into the conversational interface, you may pick which actions and activities to activate. In addition, the Multichannel Conversational AI system features a preview option that allows you to check how well your service will operate before engaging in customer interactions and making changes.
When you’re ready, Xenioo makes setting up your channels, launching your bot, and building deeper interactions with your consumers a breeze.
Chatfuel is a terrific, user-friendly tool for building Facebook bots without having to code. On the dashboard, the venue, which was launched in 2015, offers a variety of editing options for customizing your chatbots and creating conversational rules.
When someone has a discussion with the chatbot, the chatbot adds them to your database so you can keep track of them in the future. The analytics platform of Chatfuel gives data on the chat.
Chatfuel’s analytics system also gives statistics on the bot’s performance. It has created Facebook Messenger chatbots for Adidas, TechCrunch, Lego, and T-Mobile, among others. Chatfuel has some free features, but the Premium Plan, which includes unlimited bots and up to 30,000 users, starts at $300 a month.
While MobileMonkey is a full-service mobile agency, in terms of chatbots, it competes with Chatfuel and Botsify in that it caters to non-technical customers.
While MobileMonkey is simple to use for beginners, it also offers advanced capabilities that may be used to create complex behavior. It can, for example, save the user’s response to a query in a variable that can subsequently be utilized in your bot’s responses.
You may use MobileMonkey to create Facebook Messenger chatbots and leverage lead generation tools like chat blasts or broadcast messages (messages delivered to a large number of people, whether all users or a selected section), drip campaigns, and list building to improve your company’s marketing efforts. It also helps you to automate customer support by offering answers to often asked inquiries, which cuts down on wait times. It enables for easy human involvement and allows you to take control of the discussion at any point by overriding your chatbot.
This service is free to use for an unlimited number of contacts, but it has restricted capabilities. Its Premier Plan costs $149 a month and comes with an agency dashboard, limitless live bots and Facebook pages, as well as a cap of 5,000 connections. It also has a very good $49/month plan that includes most of the Premier Plan’s features but not the Premier Support.
You may switch the discussion to a person if required, as most AI chatbots worth their salt do. ItsAlive is a little more tech-oriented than rivals MobileMonkey and Chatfuel, but it goes to great measures to guarantee that non-tech users can use it as well. Its bots will answer questions in the future using phrases that it has learnt from people.
Program Two of the company’s main clients are Coca-Cola and Johnson & Johnson. You are allowed to send 1,000 SMS every month for free. The $99/month Pro Plan includes comprehensive analytics, KPIs, lead generation, and Intercom support.
As the industry’s most tightly integrated agent and bot solution, Bold360 employs AI to assist agents be more successful and have smooth transfers from bots to agents. Bold360 stands out because it has patented its own natural language processing technology to help marketers create chatbots that can understand their customers’ intent without the need of keywords.
Bold360 leverages AI to assist agents be more efficient and deliver seamless transitions from bots to agents as the industry’s most tightly integrated agent and bot solution. Bold360 is distinct in that it has patented its own natural language processing technology to assist marketers in developing chatbots that can grasp their consumers’ intent without the need of keywords. Its conversational AI can decipher complicated language, recall the context of a discussion, and respond to clients in a natural way. Customers may even make purchases via the chatbot. You may also give your chatbot a personality and use it on a variety of chatting platforms. Companies like Intuit, Edible Arrangements, and Vodafone are among Bold360’s clients.
Its conversational AI can interpret complicated language, remember the context of a discussion, and reply to clients in a natural way. Customers may even use the chatbot to make purchases. You may also give your chatbot a personality and deploy it across a variety of chat sites. Bold360’s clientele include companies like Intuit, Edible Arrangements, and Vodafone.
ManyChat is an excellent platform for creating Facebook Messenger bots for marketing, sales, and customer care, as well as enhancing return on investment and revenue. Over 400,000 businesses utilize the platform, which enables over 1 billion monthly business-to-customer communications. With Facebook Messenger’s straightforward drag-and-drop bot creator, even beginners can create a bot.
It also has materials to assist you in growing your Messenger audience. It allows you to send a single message to all of your subscribers. Broadcasts aren’t sent out according to a formula; instead, they’re sent out to your subscribers, who have chosen to receive your messages after signing up.
You may also automate your Messenger marketing by sending messages via RSS, Facebook, Twitter, and YouTube.
Live Chat is a one-of-a-kind AI chatbot platform that simplifies lead generation and purchase. The Control panel stores all of the talks that have occurred on a certain site’s web pages. As a result, you can keep track of users in real time, initiate live conversations, and even switch between exchanges.
Live Chat has excellent customisation, analysis, and management features. This application is ideal for businesses or websites that receive a large number of visits. Websites that can segment and handle enormous volumes of data appreciate it as well. Live Chat has a number of useful capabilities, including customisation, analysis, and management.
Zendesk is a well-known commercial AI chatbot platform. It’s one of the easiest chatbot systems to set up, and it supports a variety of media, including voice, chat, and social media.
Zendesk’s capabilities include advanced customization programs, sales/conversion tracking, and real-time monitoring.
It allows you to keep track of all chat-related information on a single screen, as well as define goals and different follow-ups. It’s one of the most amazing live chat solutions for both large and small businesses. It’s ideal for 24/7 online customer care portals with a large knowledge base and commonly asked queries.
Jivochat is a live chat platform that allows you to manage and engage with customers in real time using a variety of channels, including your website, Telegram, Facebook Messenger, and Viber. With this technology, you can answer to conversations in as little as 15 seconds, allowing you to give outstanding customer support.
Jivo Chat is an unobtrusive chat service that offers visitors personalized messages. If a potential customer contacts you, you or one of your agents will receive an immediate notice on their phone or computer to reply to the inquiry. It’s simple to use and integrates well into daily habits.
It may also be used on an unlimited number of websites at no extra cost. To improve the customer experience with real-time interactions, it is advised that businesses use a low-cost and simple online chat solution.